Happy Easter Weekend/Joyeuses Pâques
29 Friday Mar 2013
Posted Uncategorized
in29 Friday Mar 2013
Posted Uncategorized
in28 Thursday Mar 2013
Posted English
inTags
brand ambassadors, customer experience, customer satisfaction, customer service, employee engagement, employees, Forbes, HR, John Sullivan, Steve Farnsworth
27 Wednesday Mar 2013
Posted Français
inTags
appréciation, Banque TD, clients, employés, expérience client, reconnaissance, relation clients, service à la clientèle, Wow
26 Tuesday Mar 2013
Posted English
inTags
airlines, airports, appréciation, aviation, Bravo, collaboration, customer experience, customer satisfaction, customer service, employees, flight attendant, flight crew, flight crew members, JetBlue Airways, passengers, passion, taking the time, transportation, Wow
25 Monday Mar 2013
Posted English
inTags
appréciation, brand culture, brand promise, communication, customer experience, customer journey, customer satisfaction, customer service, employees, positive, Wow
25 Monday Mar 2013
Posted Français
inTags
appréciation, communication, employé, expérience client, la marque, motivation, positif, service à la clientèle, Wow
22 Friday Mar 2013
Posted English
inTags
communication, customer experience, customer service, Flavio Martins, motivation, performance, training
21 Thursday Mar 2013
Posted Français
inTags
Beauport, Cinéplex Odéon, clients, expérience client, Marilyn Morand Forgues, reconnaissance, service à la clientèle, Wow
20 Wednesday Mar 2013
Posted English
in19 Tuesday Mar 2013
Posted English
inTags
call center, client, contact center, customer experience, customer service, good customer service experience, Megan Webb-Morgan, social media, training
http://www.resourcenation.com/blog/10-surprising-stats-about-great-customer-experience/36380/
Enjoy!