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Today I share with you a great article that indicates just how important it is for your employees to be engaged, satisfied, happy.  How this all transpires to your employees becoming your best ambassadors.
Here are a few key elements for the article:
  • “Employees rank higher in public trust than a firm’s PR department, CEO, or Founder,” according to Edelman
  • “Customer engagement must start with employee engagement,” notes Steve Farnsworth.
  • Paul Maxin, Global Resourcing Director of Unilever says, “Ensure brand authenticity: don’t promise externally what you can’t deliver internally.”
  • Your employees not only influence the views and behaviors of those with whom they interact but others as far as two more interactions away from them.


Enjoy 🙂