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Bonjour,
 
Today I share with you a great article that indicates just how important it is for your employees to be engaged, satisfied, happy.  How this all transpires to your employees becoming your best ambassadors.
 
Here are a few key elements for the article:
  • “Employees rank higher in public trust than a firm’s PR department, CEO, or Founder,” according to Edelman
  • “Customer engagement must start with employee engagement,” notes Steve Farnsworth.
  • Paul Maxin, Global Resourcing Director of Unilever says, “Ensure brand authenticity: don’t promise externally what you can’t deliver internally.”
  • Your employees not only influence the views and behaviors of those with whom they interact but others as far as two more interactions away from them.

http://www.forbes.com/sites/kareanderson/2013/03/24/make-your-company-top-of-mind-and-your-employees-proud/

Enjoy🙂