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Bonjour to all,
 
Here is this week’s WOW moment.  How great is it to see and hear about great customer experience stories like this one?!  Kudos to Gaylord Opryland resort staff, Elizabeth, Tori & Nick, for taking the time to make a difference in your customer’s life!  You were truly able to create a magical moment which was completely unexpected. 
 
http://www.amommystory.com/2012/03/a-crazy-example-of-great-service.html
 
Thank you to Christina McMenemy for taking the time to share this great story with all of us🙂
 
Just goes to show you once again how you can use social media to create something special and unique!
 
Have a great weekend everyone,
Alexandra