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Bonjour,
 
This week I took the time to write an article about positive attitude and how important it is, not only in your life, but even more so when you work in the customer service industry.  As you may know, Oprah is an inspiration for me, I came across this article on her site and wanted to share it with you.
 
http://www.oprah.com/spirit/How-Your-Attitude-Can-Determine-Your-Life/1
 
Positive attitude can go a long way in turning your life around😉
 
Enjoy!