Bonjour to all, Today I share with you an article based on how successful businesses are built on exceptional customer service. Really great read, here are some pointers:
- Good customer service creates loyalty, generates customer retention and ultimately brings in revenue.
- Customers relate your resolve and decision-making ability to their overall impression of the company, and that can have a lasting impact.
- A service-centered culture begins with a leadership team committed to a philosophy that advocates exceptional service and employees who are deeply dedicated to fulfilling that promise.