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Another great customer experience story!  And once again Twitter had a role to play.  I absolutely love to see that some businesses have understood not only the importance of social media, but have also turned it into a fun and creative way to create memorable experiences.  Kudos to Dunn Brother’s coffee for going above and beyond!  Keep up the good work and keep creating these magical moments 🙂
Thank you to Laura Click for taking the time to not only share this story, but also give us great takeaways!
Have a great weekend everyone,