building customer loyalty, business values, Chuck Cohn, customer experience, customer experience strategy, customer service, interactions, memorable experience, personalize, personalized services, social media, tweakyourbiz.com
- Personalized services are a great way to connect with your customers and increase the chances that they will use your product, recommend your services to others, and maintain a loyal relationship with you.
- Companies that don’t customize their services lack the appeal of individualization, which can often turn customers away before even trying a product.
- Almost any company can find a way to customize its services to some degree.
- By paying careful attention to detail and offering what the customer wants, within reason, you don’t have to compromise your business values for sales or better consumer experience.